PairNova
Privacy Policy
Last Updated: 28th March 2026
This Privacy Policy (“Policy”) describes how PairNova (“Company”, “we”, “our”, “us”) collects, uses, processes, stores, and protects your personal data when you access or use our platform, including website, mobile applications, and related services (collectively, the “Service”). By using PairNova, you acknowledge that you have read and understood this Policy.
1. Platform Overview
PairNova is an AI-driven relationship platform designed to facilitate meaningful, safe, and emotionally intelligent connections. The platform uses artificial intelligence, machine learning, and behavioral analytics to improve compatibility matching, conversation quality, and user safety.
2. Definitions
Personal Data: Any information that identifies or can identify an individual. Sensitive Data: Data requiring higher protection (e.g., biometric data, messages). Processing: Collection, storage, use, analysis, or sharing of data. AI Systems: Algorithms used for matching, safety detection, and insights.
3. Information We Collect
3.1 Information You Provide • Name, age, gender, preferences • Profile information (bio, interests, photos, prompts) • Messages, chats, and interactions • Responses to AI suggestions and feedback • Reports, complaints, and support queries 3.2 Automatically Collected Data • Device type, OS, browser type • IP address and approximate location • App usage data (clicks, session time, navigation) • Log data (timestamps, errors, activity logs) 3.3 Behavioral & Interaction Data • Message frequency and response timing • Engagement levels and interaction patterns • Conversation depth and quality indicators • User activity trends over time This data is used for: • Compatibility scoring • AI coaching insights • Safety and risk detection 3.4 AI-Generated & Inferred Data • Compatibility scores between users • Emotional tone and engagement analysis • Safety risk signals (spam, ghosting, toxic behavior) • Personalized recommendations 3.5 Face Verification & Biometric Data (If Enabled) • Facial images or video used for identity verification • AI-based facial matching signals Important: • Biometric data is processed securely and minimally • It is NOT sold or used for advertising • It may be deleted after verification or stored securely depending on system design
4. How We Use Your Data
We process data for the following purposes: 4.1 Core Functionality • Account creation and management • Profile display and matchmaking • Messaging and communication features 4.2 AI & Personalization • Improve compatibility matching • Provide AI Coach suggestions • Enhance conversation quality • Deliver personalized insights and recommendations 4.3 Safety & Security • Detect fake profiles and bots • Identify suspicious or harmful behavior • Prevent fraud, harassment, and abuse • Enforce platform policies 4.4 Analytics & Improvement • Understand user behavior • Improve platform features and performance • Train and refine AI models (with safeguards) 4.5 Legal & Compliance • Respond to legal obligations • Enforce Terms and Conditions • Handle disputes and investigations
5. AI Processing & Automated Decision-Making
PairNova uses AI systems to match users based on compatibility, analyze conversations and suggest improvements, detect unsafe or suspicious behavior, and provide emotional and behavioral insights. You acknowledge that AI outputs are probabilistic and not always accurate, decisions may be partially automated, and human oversight may be applied in certain cases.
6. Data Sharing & Disclosure
We do NOT sell your personal data. 6.1 Service Providers • Cloud hosting providers • Analytics tools • AI/ML infrastructure providers 6.2 Verification & Safety Partners • Identity verification services • Fraud detection systems 6.3 Legal Authorities • When required by law • To protect rights, safety, or property All third parties are required to follow strict data protection obligations.
7. Data Storage & Security
We implement end-to-end or strong encryption where applicable, secure servers and databases, role-based access control, and continuous monitoring and threat detection. Despite these measures, no system is completely secure and users share data at their own risk.
8. Data Retention
We retain data while your account is active and as required for legal, safety, and operational purposes. Retention may include logs for fraud detection and reports for safety investigations.
9. Your Rights
Subject to applicable law, you may have the right to access your personal data, correct inaccurate data, request deletion (“Right to be forgotten”), restrict or object to processing, and withdraw consent (where applicable). To exercise rights, contact us at: admin@pairnova.in.
10. Account Deletion
When you delete your account, your profile and visible data are removed. Some data may be retained for legal compliance, fraud prevention, and safety purposes.
11. Cookies & Tracking Technologies
We use cookies and similar technologies to maintain sessions, improve functionality, analyze usage, and personalize content. Users can manage cookie preferences via browser settings.
12. Children’s Privacy
PairNova is strictly for users aged 18 and above. We do not knowingly collect data from minors.
13. International Data Transfers
Your data may be processed in different countries. We ensure appropriate safeguards such as standard contractual protections and secure data handling practices.
14. Third-Party Links & Services
The platform may include links or integrations with third-party services. We are not responsible for their privacy practices.
15. Policy Updates
We may update this Policy periodically. Changes will be communicated through platform notifications and an updated “Last Updated” date. Continued use implies acceptance.
16. Contact Information
For privacy concerns or requests: Email: admin@pairnova.in Address: PairNova Support, Goa, India.
17. Consent
By using PairNova, you consent to collection and processing of your data, use of AI systems for analysis and personalization, and safety monitoring and fraud detection.